goking margaret
10/07/2024
1
1 out of 5 stars
Not only did my family and I have a very negative experience with Jimmy and his team, upon posting an honest, yet negative review, Jimmy responded with “After conducting a thorough internal review, we couldn't locate any record of our team engaging in business with you. This is not a client of ours as we never had any agreement with them. We take immense pride in our commitment to client satisfaction and transparency.”
That is a straight lie. I am happy to provide any documentation to support the agreement that my family had with Jimmy and his team. It’s one thing to provide terrible service and then it’s another to lie about it.
Would not recommend or work with this team again.
That is a straight lie. I am happy to provide any documentation to support the agreement that my family had with Jimmy and his team. It’s one thing to provide terrible service and then it’s another to lie about it.
Would not recommend or work with this team again.
mcflewis
9/09/2024
5
5 out of 5 stars
I recently had the privilege of working with Jimmy as my agent, and I am beyond impressed with the exceptional service and expertise provided. I also cannot overstate Jimmy’s persistence.
My home search in the Los Angeles area began in 2021. Shortly after starting my search, I met Jimmy at an open house. From here, Jimmy took the time to understand my needs, preferences, and budget. He continued to reach out with house options over the next couple years, considering what I liked and did not like. Over 3 years later, I closed on the perfect house all thanks to Jimmy.
My family & I do not only consider Jimmy as an outstanding real estate agent, but also as a friend. From our initial meeting to the closing of my new home, Jimmy exceeded my expectations in every way.
My home search in the Los Angeles area began in 2021. Shortly after starting my search, I met Jimmy at an open house. From here, Jimmy took the time to understand my needs, preferences, and budget. He continued to reach out with house options over the next couple years, considering what I liked and did not like. Over 3 years later, I closed on the perfect house all thanks to Jimmy.
My family & I do not only consider Jimmy as an outstanding real estate agent, but also as a friend. From our initial meeting to the closing of my new home, Jimmy exceeded my expectations in every way.
danielsalzetti
9/03/2024
5
5 out of 5 stars
We had such a great experience with Jimmy as our real estate agent! Jimmy helped guide us through our first home buying experience. He is incredibly knowledgeable about the intricacies of the market in each neighborhood. Jimmy is organized, thoughtful, and has a huge team behind him that are all always available to assist. We're so happy we were able to work with Jimmy on this transaction, and are excited to work with him in the future as well!
kahenasa
7/24/2024
5
5 out of 5 stars
Jimmy hustles and gets the job done. Unfortunately, even when the price is fair, people try to get more and more discounts so you have to stand your ground. I was happy to finally sell this unit.
Brian nathanson
7/12/2024
5
5 out of 5 stars
There are a lot of great real estate agents in Los Angeles, but we went with Jimmy Heckenberg due to his wealth of knowledge, experience, and connections in the city. He was born and bred in the real estate business here in L.A., so he was familiar with every area and the nuances of each neighborhood market and each individual house: gauging the proper value given local trends, the quality of the construction, and the potential re-sale value down the road. Be it through his network or his intuition, he also showed a great sense of the sellers' agents flexibility, accurately predicting the eventual sales price of every house. When we were finally ready to strike ourselves, he attacked like a cobra with firmness to make sure we landed the house that we wanted without sacrificing our family's budget. For people like us who aren't experienced in buying, it was invaluable to have a veteran general leading the charge and coordinating the strategy.
RyanPhan3
12/08/2023
1
1 out of 5 stars
I've worked with about 4 or 5 realtors over the years, and Jimmy was by far the worst. He's a really good salesmen and good at getting you to sign an exclusive contract, but after you sign he is a complete let down.
We attempted to sell our home with him, and he repeatedly put "Open House" signs at the wrong address. He made excuse after excuse how it was not his fault, and never took responsibility for anything. He also never came to our property one time, and put no effort into marketing our property online. We even heard from another realtor at his company that he was speaking poorly about the neighborhood we lived in and that's one of the reasons he never showed up himself. When we were unsatisfied with him as our realtor, we asked to part ways, but he bullied us into staying with him. We felt like we were being held hostage.
Maybe we were too small of a client for him, but if you are like us...just regular people trying to find an honest realtor, someone who will care about you and your home, this is definitely not the guy. Look elsewhere!
We attempted to sell our home with him, and he repeatedly put "Open House" signs at the wrong address. He made excuse after excuse how it was not his fault, and never took responsibility for anything. He also never came to our property one time, and put no effort into marketing our property online. We even heard from another realtor at his company that he was speaking poorly about the neighborhood we lived in and that's one of the reasons he never showed up himself. When we were unsatisfied with him as our realtor, we asked to part ways, but he bullied us into staying with him. We felt like we were being held hostage.
Maybe we were too small of a client for him, but if you are like us...just regular people trying to find an honest realtor, someone who will care about you and your home, this is definitely not the guy. Look elsewhere!
geoffrey braiman
6/29/2023
5
5 out of 5 stars
Jimmy was fantastic from start to finish. Super knowledgeable, understands the market, strategies to work with the sellers to get you exactly what you want- overall a really great experience. We were competing with 4 other buyers and Jimmy new exactly the right price to come in at, with the right contingencies to get the house! No issues, no regrets, 100% would use him again.
davis dub
1/31/2023
5
5 out of 5 stars
Bought a home in 2023.
Jimmy knows the market unlike anyone else I have ever met. He has a unique understanding and belief structure about the real estate he deals with. He brought me two off market opportunities. He was loyal to me and earned my trust and respect. I will absolutely return to Jimmy when it is time for the next transaction.
paulmilton
8/03/2022
5
5 out of 5 stars
Bought a Single Family home in 2022 in Brentwood, Los angeles, CA.
Jimmy was the best! Excellent communicator and guided us through the process to an effective closing. His positive attitude and quick responses were always appreciated. We highly recommend Jimmy!
tedngu2019
6/28/2022
5
5 out of 5 stars
Bought a Condo home in 2022 in Sawtelle, Los angeles, CA.
We were looking to buy something nice yet affordable in Los Angeles, and we needed it done quickly and effectively. Jimmy understood this and helped us accomplished all our goals! From the multiple viewings, to the negotiations, to the closing, everything was done very promptly and efficiently. Jimmy's enthusiasm and expertise gave us an edge as a buyer in this hot sellers' market. Thank you Jimmy!
zuser20170601143528828
3/02/2022
5
5 out of 5 stars
Sold a Single Family home in 2021 in Westwood, Los angeles, CA.
Jimmy and his team are the absolute best! It was a pleasure to work with him and I would highly recommend to anyone looking to best or sell a home. He was prompt with all communication, has a great understanding of the market, and gave us full transparency throughout our process.
zuser20160729054407075
2/13/2022
5
5 out of 5 stars
Sold a Single Family home in 2022 in Valley glen, Van nuys, CA.
Jimmy and his team ate the best of the best. Giving us brilliant advice from the time of listing to the closing. He was responsive, empathetic knowledgeable and understood our needs and communication cadence well. We sold in less then a week and over ask. Thank you Jimmy and team. Definitely use this team.